Demo. This is what a new hire sees on their phone. Maple & Mint Cleaning is a made-up company. Try it the way a new cleaner would.

Maple & Mint Cleaning · New-hire training

Standard residential clean

Module 1 of 3 · about 10 minutes · 8 steps and a 3-question quiz

1Do the job

Tick each step as you finish it on the job.

Shoe covers on, then greet the customerIf they're home, ask: "Is there anything you'd like us to focus on today?"
2-minute walkthroughNote any damage or stains already there and take a photo of each.
Top to bottom, left to rightIn every room: high surfaces first, floors last.
Bathrooms: spray first, then wipeSpray toilet, tub and sink. Let it sit while you do mirrors and counters, then scrub, rinse and dry.
KitchenCounters, stovetop, outside of appliances, sink. Wipe cabinet fronts with marks.
Bedrooms and living areasDust surfaces, make beds if requested, empty trash.
Floors, ending at the exitVacuum carpets and rugs, then mop hard floors toward the door.
Final quality checkNo streaks on glass, toilet clean under the rim, floors clear, trash out, lights and doors as the customer likes.

2Quick quiz

Three questions. Pick an answer to see if you got it.

Q1What order do you clean a room in? Floors first, then surfaces Top to bottom, left to right Whatever looks dirtiest first

Q2You just sprayed the toilet, tub and sink. What's next? Scrub them right away Wipe mirrors and counters while the cleaner sits Rinse the cleaner off

Q3During your walkthrough you spot a stain on the carpet. What do you do? Ignore it, it was already there Try to clean it without saying anything Photograph it and note it before you start

3Finish

Add your name and mark the module complete.

Your name

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